How we collect, use, and protect your information — including SMS and email communications.
i
01
Information we collect
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Travel preferences and related details
This information is collected when you:
- Fill out a contact form or booking enquiry
- Sign up for updates or promotional offers
- Opt in to receive SMS messages or email newsletter
02
How we use your information
Voyex Holidays uses your information for the following purposes:
- To process bookings and respond to enquiries
- To send trip updates, confirmations, and reminders
- To share promotional offers, travel tips, and exclusive package deals via SMS and email — with your consent
03
SMS / text message policy
By providing your mobile phone number, you agree to receive SMS (text message) communications from Voyex Holidays related to your enquiry, booking, or promotional content.
- Message frequency may vary based on your interaction with us
- Message and data rates may apply depending on your carrier
- You can opt out at any time by replying STOP to any message
- For assistance, reply HELP or contact us at info@voyexholidays.com
04
Your consent
By using our website and providing your personal information, you consent to our collection and use of your information as described in this policy.
All forms that collect personal data — such as quote requests or enquiries — clearly outline how your information will be used and include a link to this Privacy Policy.
05
Data security
We take reasonable steps to protect your data using secure servers, encrypted connections (SSL), and access restrictions. While no system is 100% secure, we strive to protect your personal data to the best of our ability.
06
Third-party services
Voyex Holidays may use third-party services such as email platforms, SMS gateways, and CRM tools to manage communication. These providers are contractually required to safeguard your data and only use it to fulfil the agreed-upon services.
07
Your rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications at any time
08
Data transfer and sharing
Your personal data will not be transferred, shared, or disclosed to any external organisations under any circumstances.
09
Internal data protection
We maintain strict internal policies and implement robust technical measures to prevent unauthorised access, sharing, or disclosure of your personal data. Only authorised personnel have access to your information, and all access is strictly controlled and monitored to ensure your privacy and data security.
We’re here to help
Email: info@voyexholidays.com
Phone: +1 (754) 231-0074
Address: 2031 Coral Ridge Dr, Apt 208S, Coral Springs, FL 33071, USA